![]() “Every location has cameras in every play yard. “Also, we were the first to have web cams,” he adds. It’s safe, it’s clean, and the dogs are being watched very carefully.” One of the things we pride ourselves on: you can go to any Camp Bow Wow and ask for a tour of the facility, and they will open it up. “We’ve learned, over the years, how to work with the dogs and safety is our number one concern. “We’ve been doing it the longest, so we feel like our operations, our layout, and our design are second to none,” he states. Haavind believes that Camp Bow Wow has definite characteristics that give the brand a competitive advantage. The next openings will be in Texas, Illinois, Florida, Oregon we’re pretty much going everywhere.” And we’ve got some definite movement in the southeast Texas is also big for us. We didn’t go in that direction at first we were more in the Midwest. There’s also a lot of movement towards California. We’re strategizing to see how we can go international when the dust settles from this pandemic. “We’re looking somewhat in Europe and possibly Mexico, as well. “We’re actually focusing on more than just Canada,” he reveals. With just one store currently in Canada, he’s looking for more opportunities in our neighbor to the north. In addition, Haavind says that marketing is also getting back up to speed. ![]() And every week, it’s getting better – travel is starting to come back, grooming, and daycare are coming back.” They realized that this is a huge part of their lifestyle, and the dogs were ready for a bath and to play with their friends. They saw the need, not only to have the boarding capabilities for those who had to travel, but for essential workers who also needed our services during that time. “We closed about three quarters of the chain due to mandatory orders, while we had a few stay open because we were deemed an ‘essential’ business. “This year was going to be a big push for us, but COVID definitely sidetracked us,” he admits. At our flagship store in Westminster, we do a lot of testing, we roll out new strategies and processes, and we even have boarding for our own employees at that location.” “We have ten open corporate locations that we use for training. “In the pipeline, we have another 60,” he adds. Todd Haavind, Vice President of Franchise Sales, reports that last year, the company had record sales with 32 new units sold. Vice President of Franchise Sales, Todd Haavind ![]() And each facility performs extensive socialization reviews for new dogs, ensuring their personalities are compatible with both dogs and Camp Counselors. All facilities provide regular exercise, socialization, and rest opportunities. All Camp Bow Wow caregivers are known as Certified Camp Counselors and are extensively trained in dog behavior, pet first aid, and CPR. While its main services are doggy day care and dog boarding, franchises can also offer complementary services, such as grooming, training, and even in-home pet care, so that its owners can generate additional revenue and meet the needs of pet parents. In 2003, it opened up franchise opportunities and today, Camp Bow Wow is a $100-plus brand. At that time, kennels didn’t provide the level of care and experience she was looking for, so she started her own company to create a place where people’s best friends could exercise, socialize, and be entertained during their owners’ work hours or vacations.īy 2000, the first Camp had opened in Westminster, Colorado, a suburb of Denver, and was immediately successful. The idea for Camp Bow Wow was born over 20 years ago, when its founder, Heidi Ganahl, was going on a trip and didn’t know what to do with her dogs. With over 4.7 million annual dog visits and 180 franchise units currently in operation, Camp Bow Wow is the largest, and arguably, the most successful dog day care facility in the nation. Camp Bow Wow Leading the way in doggy careīusiness View Magazine interviews Todd Haavind, VP of Franchise Sales at Camp Bow Wow, as part of our focus on the pet products and services sector.
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